Frequently asked questions for the language services industry

Do you charge for quotations?

Our quotes are always free. Request a quote here

Free quotes

Our quotes are always free. Request a quote here

What are the minimum charges for translation?

In the translation industry, it’s standard to charge minimums. For small projects, it’s not profitable for translators or agencies to charge using a per word calculation method. Dynamic Language, however, believes in creativity and flexibility and we have solutions that can help avoid minimum charges like cumulative monthly billing for projects like labeling and packaging.

Dynamic Language offers scalable services with strategic resources and trained linguists to support your business's global growth.

For a one-off project, a minimum charge can be applied, and varies by language.

What are your payment options?

Dynamic Language strives to be as flexible as possible when it comes to payment. We accept the following payment methods:

• Purchase Orders
• Procurement systems (We are happy to work directly with your internal procurement system.)
• Credit card (Visa, MasterCard and American Express)
• Check
• Wire transfer/ACH/EFT

Dynamic Language accepts purchase orders, procurement systems, credit cards (Visa, MasterCard, American Express), checks, and wire transfer/ACH/EFT for payment.

Dynamic Language strives to be as flexible as possible when it comes to payment. We accept the following payment methods:

How are project turnaround times determined?

Project turnaround times are determined by the word count and subject matter. If a document has dense copywriting and is very technical, the turnaround time will take longer.

Project turnaround times depend on word count and subject complexity, with denser, technical documents requiring more time.

Project turnaround times are determined by the word count and subject matter. If a document has dense copywriting and is very technical, the turnaround time will take longer.

For over 30 years, we have worked with a wide range of clients across many industries, such as aerospace, education, legal, healthcare, IT and marketing. We provide language services to companies ranging from small businesses to Fortune 100 corporations.

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We support industries including aerospace, education, legal, healthcare, IT, and marketing, serving small businesses to Fortune 100 corporations.

For over 30 years, we have worked with a wide range of clients across many industries, such as aerospace, education, legal, healthcare, IT and marketing. We provide language services to companies ranging from small businesses to Fortune 100 corporations.

What languages do you support?

Our comprehensive language services can adapt your content into over 200 languages. We also support accessibility by offering American Sign Language (ASL) and Braille. If you have a question about a specific language or set of languages, please contact us.

We offer services in over 200 languages, including American Sign Language (ASL) and Braille.

Our comprehensive language services can adapt your content into over 200 languages. We also support accessibility by offering American Sign Language (ASL) and Braille. If you have a question about a specific language or set of languages, please contact us.

What’s the difference between subtitling and captioning?

These two terms are often used interchangeably but are different in a practical sense. Captions (such as closed-captioning) are meant for viewers who cannot hear the audio in a video, while subtitles are designed for viewers who can hear, but don’t understand the language being spoken in video or other content.

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Captions are for the hearing impaired and include audio cues, while subtitles translate spoken language for those who understand the audio but not the language.

These two terms are often used interchangeably but are different in a practical sense. Captions (such as closed-captioning) are meant for viewers who cannot hear the audio in a video, while subtitles are designed for viewers who can hear, but don’t understand the language being spoken in video or other content.

Do you have interpreters and translators in-house?

We do not. All of our interpreters and translators are independent contractors and are located in locales around the world.

Do you offer “certified” translations?

Yes. Upon request, we can offer translations with a “Certificate of Authenticity and Accuracy” which authenticates the document for legal use. Our certified translation services are always performed by one of our highly-trained certified translators.

We provide certified translations with a "Certificate of Authenticity and Accuracy" for legal use, performed by trained certified translators.

Yes. Upon request, we can offer translations with a “Certificate of Authenticity and Accuracy” which authenticates the document for legal use. Our certified translation services are always performed by one of our highly-trained certified translators.

What is ISO certification and how does it add value to your services?

ISO 9001:2015 is the internationally recognized standard for quality management that prescribes systematic control of processes to ensure that customer needs and expectations are met.

Our ISO 9001 Certification was awarded in September 2012 and has been maintained ever since. We also have certifications for ISO 17100, and ISO 27001.

Our ISO certifications ensure systematic process control to meet customer needs, enhancing service quality and security.

Learn more about our ISO certifications and our commitment to quality.