Whether your needs are once a year or once a day, you can expect friendly, attentive service from a team that cares about your satisfaction and continued partnership. We listen to you to understand your priorities, and make sure that our solutions fit those priorities.
Whether it’s verbal communication in person, via video, or over the phone, or high volume AI-based translation, human translation, or DTP, Dynamic Language is built to support organizations with big needs.
From the start we ensure that you are taken care of by our strategic Account Managers, who work with you to understand your business requirements.
Our Account Managers manage our working relationship and support new needs as they emerge with custom pricing, workflows and solutions. Data and metrics are powerful tools and our Account Managers use both to inform important decisions. Account Managers also help with items like Certificates of Insurance, payment system onboarding, and more.
Next we pair you with an experienced Project Manager who oversees every step of your project to ensure consistent results. Your Project Manager saves you time, stress and resources by:
Our native-speaking linguists ensure accurate translation and reliable comprehension in over 200 languages. After all, creating content that speaks, reads, or sounds like it was natively produced is an art form, and we’ve spent 30 years perfecting the process.
Communication barriers can take many forms, so we utilize best practices for promoting accessibility for hearing impaired and deaf audiences with support for American Sign Language (ASL) and Braille.
We work with a range of customers: some have an internal central department where all requests are routed, while others have multiple contacts who place orders directly as needed. No matter how you prefer to work, our processes are customized to fit your needs.
Stay informed with Access Dynamic, our web-based, real-time project management tool that provides anytime access to important information about language translation projects.
Our quality control reviews for content and layout ensure the best quality in final translated projects. This attention to quality provides an accurate translation and a professional look designed to perfectly match your original material. For website localization, we test all layouts and verify all links for accurate performance across multiple browsers and platforms.
Exceptional service and quality results come from a process that makes it easy for everyone to do their best work. Our ISO-compliant quality processes are the foundation of a well-organized system that supports our clients and our language translation teams, allowing us to consistently deliver projects on time and often under budget.
ISO 9001:2015 demonstrates our commitment to quality, to our clients, and to continual improvement. Most importantly, it demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit.
Our processes for the following services have been shown to be consistent with the ISO 9001:2015 standard:
An internationally recognized standard for companies in the translation industry, ISO 17100 establishes and defines:
It outlines the service a client will receive with procedures that are carried out to an “industry best practice” level. Interactions between clients and language service providers are formalized for workflows, terminology management, and the use of subject matter experts.
ISO 27001 assures our clients that their data and sensitive information are being handled properly, carefully, and in accordance with ISO standards.
ISO 27001 verifies that Dynamic Language can safely perform translation for any kind of digital information, no matter the size of the project or organization.
This standard certifies Dynamic Language can manage the security of intellectual property, personal details, financial data, or any other assets entrusted to our organization.
Get in touch to learn how Dynamic Language can help your business.
Contact us
15215 52nd Avenue S., Suite 100
Seattle, WA 98188-2354
inbound@dynamiclanguage.com
206.244.6709
Toll-free: 800.682.8242
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