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The experience of working with Dynamic truly sets us apart from other companies. We do our utmost to make the customer experience as positive and efficient as possible so that you will not only continue as a Dynamic customer but also relay that experience to friends and colleagues. Proven by our Net Promoter Score of "World Class" for customer service. The team at Dynamic takes special pride in providing an exceptional customer experience.
With over three decades of providing language services as a company. This has given us a high level of experience working with many industries and the judgment to find the right solutions. Through the years, Dynamic has worked in many specialized fields, and we have dedicated time and resources to finding the right professionals to assist in these and other specialized areas to better support our clients’ needs.
Dynamic is proud of the partnerships that we have developed over the years. We believe that organizations continue working with us because of the consistency and support we give them. We are willing to find customized solutions that meet their needs. At Dynamic, we utilize established processes and industry recommendations when providing consultation and pair those with cultural experts to help guide the client in understanding the translation and interpreting process.
Furthermore, Dynamic Language understands the importance of technological innovation and has always been a leader in researching and identifying critical changes in the computing and translation industries. With vast resources of software and hardware and staff with the experience and technical know-how to utilize it, Dynamic has proven itself a pioneer in the field of translation services. Because of these capabilities, Dynamic is able to provide its clients with a superior final product, respecting not only the integrity of the language and culture but of the design, layout and media format as well.
At Dynamic, we believe that being flexible is extremely important, and this includes the ways we interact with our customers. We offer numerous communication styles, including phone, email, client portal messaging. We work with customers who have an internal central department where all requests are routed. Whereas, we work with other customers (most of our customers) who have multiple contacts who place orders directly as needed. As more organizations realize the importance of communicating in native languages, managers/owners increasingly outsource language services. As well as, solutions such as consulting and training. This helps bridge the gap in communication. In turn, this enables companies to secure the language services they need while still focusing on their core business goals.