Commitment to Quality
Streamlined efficiency for a quick turnaround
At Dynamic Language, we believe that exceptional service and quality results come through a process that makes it easy for everyone to do their best work. Through our ISO 9001, ISO 17100 and EN 15038-compliant quality processes, we’re consistently able to deliver translated projects on time and often under budget with a well-organized system that supports both our customers and our language translation teams.
Attentive project management to guide the process
For any translation project of any size, one-time or ongoing, we assign a dedicated Project Manager to oversee all the details, including:
- Working closely with you to understand your project and needs
- Providing you with detailed quotes for cost and timelines
- Managing terminology and translation memories with all language experts involved in the project
- Maintaining your files in our archives for future revisions
Secure, online tool to support customers and linguists
Access Dynamic, our web-based, real-time project management tool provides easy, anytime access to important information about language translation projects. Customers can stay informed about project status, and our language translators and interpreters can efficiently manage assignments, file transfers, and scheduling.
Quality control and confidentiality you can trust
We rely on a series of quality control reviews for both content and layout to ensure the best quality in final translated projects. This attention to quality provides an accurate translation and a professional look designed to perfectly match your original material or enhanced to increase cultural relevance. For website localization, we test and verify all layouts and links to ensure accurate performance across multiple browsers and platforms.
At Dynamic Language, we value quality and consistency throughout all of your projects. In addition to our translation memory tools, which allow for greater accuracy of repetitive terms across similar projects, we use style guides to make your project as flawless as possible. Clients can supply their existing styles guides, or we can use our own, to ensure that the final product is consistent across projects.
And when it comes to confidentiality, you’re in good hands! We continually upgrade our systems and software to ensure safe and secure transfer and storage of all your electronic files. Additionally, we strictly enforce the confidentiality of customer materials through non-disclosure agreements with employees and contractors.