In New York, two major pharmacy changes have agreed to translate prescription drug instructions into the primary minority languages spoken by their customers. In our increasingly diverse society, the translation… read more
On June 6th, President Obama’s political organization, Organizing for America, will kick off the new health care reform campaign. Among the various topics of discussion is the issue of improving… read more
Over the past 15 years, the number of ESL/no English patients that doctors have been seeing has increased exponentially. With this in mind, here is a list of best practices… read more
Not being able to speak in the same language as the people around you makes navigating through daily life complicated, but it’s more than a nuisance when you’re not well. Not being… read more
A 9-year old Vietnamese girl suffering from an infection was rushed to the hospital by her parents and 16-year old brother. Her parents spoke primarily Vietnamese. The hospital failed to… read more
The population of the U.S. has become increasingly diverse. Approximately 57 million people in America speak a language other than English at home. That figure represents 20 percent of the… read more
Translation of medical device packaging and instructions can be a life or death situation. As we enter 2016, the United States remains the largest medical device market in the… read more
Experts in healthcare interpretation services have found that qualified interpreters can improve the care for limited English proficiency patients. The National Council on Interpreting in Healthcare is an organization dedicated to… read more
In emergency situations, interpreting errors can create life-or-death situations. When non-English speaking patients require urgent care, there is a limited amount of time to find someone who can interpret for… read more
Litigation happens. It’s a simple truth when doing business, that no matter how tight and orderly your company’s processes are, mistakes happen, and litigation can happen as well.