Frequently Asked Questions about Dynamic Language Services

On this page, you will find answers to common questions about Dynamic Language processes, and working with us as your language services provider.

Why should I choose Dynamic Language as my language services vendor?
Which business segments do you support?
Is Dynamic Language a certified diverse business?
What are your payment options?
What is ISO 9001 certification and how does it add value to my company?
Do you have interpreters and translators in-house?

Why should I choose Dynamic Language as my language services vendor?

At Dynamic Language, a number of factors set us apart from our competition, including:

Together, these processes result in projects that consistently meet deadlines and exceed client expectations. Further, we deliver on our promises with projects at or under budget and stand behind our results. When terminology disagreements come up, we diligently work to find mutually agreeable solutions.

Also, unlike many of our competitors, we handle key functions in-house, such as project management, customer service, graphic design and quality control. This strategy helps us deliver exceptional quality that’s fast and cost effective for our customers. Learn more about the Dynamic Difference.

Which business segments do you support?

For more than 20 years, we have worked with a wide range of customers across many industries, such as aerospace, consumer products, legal, health care and adoption. We provide language services to everyone from individuals and small businesses to Fortune 100 corporations such as Boeing, Nordstrom, and Microsoft.

Is Dynamic Language a certified diverse business?

Dynamic Language is proud to be certified as both a women-owned business and a minority-owned business.

What are your payment options?

Dynamic Language strives to be as flexible as possible when it comes to payment. We accept the following payment methods:

  • Purchase Orders
  • Procurement systems (We are happy to work directly with your internal procurement system.)
  • Credit card (We can accept Visa, MasterCard and American Express)
  • Personal check
  • Cash
  • Wire transfer/EFT (upon request)

Individuals are required to pay a deposit prior to beginning the work. Additionally, if it is your first time using our services, we need to first approve payment. You can either send us a check or provide credit card information. Your check or credit card will not be processed until all translation services are completed.

What is ISO 9001 certification and how does it add value to my company?

ISO 9001 is the internationally recognized standard for the quality management of businesses. It applies to the processes that create and control the products and services provided by an organization and prescribes systematic control of activities to ensure that the needs and expectations of customers be met. It is designed and intended to apply to virtually any product or service, made by any process anywhere in the world.

ISO 9001 certification by an accredited certification body shows commitment to quality, customers, and a willingness to work toward improving efficiency. It demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit. Dynamic Language achieved ISO 9001 Certification in September 2012. Learn more about the Dynamic Language commitment to quality.

Do you have interpreters and translators in-house?

We do not. All of our interpreters and translators are independent contractors and do not work in our Seattle office.