In this section, you will find answers to common questions about Dynamic Language processes, as well as specific answers about our language translation services, interpreting services, business card translations and key issues related to translations with Chinese and other Asian languages.
At Dynamic Language, a number of factors set us apart from our competition, including: an unparalleled commitment to customer service through careful and attentive project management, a streamlined but flexible workflow process, and an ISO-certified Quality Management System, which together result in projects that consistently meet deadlines and meet or exceed client expectations. Further, we deliver on our promises with projects at or under budget, and stand behind our results. When terminology disagreements come up, we diligently work to find mutually agreeable solutions.
Also, unlike many of our competitors, we handle key functions in house, such as project management, customer service, graphic design and quality control. This strategy helps us deliver exceptional quality that’s fast and cost effective for our customers.
For more than 20 years, we have worked with a wide range of customers across many industries, such as aerospace, consumer products, legal, health care and adoption. We provide language services to everyone from individuals and small businesses to Fortune 100 corporations such as Boeing, Nordstrom and Microsoft.
Dynamic Language is proud to be certified as both a women-owned business and a minority-owned business.
Dynamic strives to be as flexible as possible when it comes to payment. We accept the following methods of payment:
Individuals are required to pay a deposit prior to beginning the work. Additionally, if it is your first time using our services, we need to first approve payment. You can either send us a check or provide credit card information. Your check or credit card will not be processed until all translation services are completed.
ISO 9001 is the internationally recognized standard for the quality management of businesses. It applies to the processes that create and control the products and services an organization supplies, prescribes systematic control of activities to ensure that the needs and expectations of customers are met, and is designed and intended to apply to virtually any product or service, made by any process anywhere in the world.
ISO 9001 certification by an accredited certification body shows commitment to quality, customers, and a willingness to work toward improving efficiency. It demonstrates the existence of an effective quality management system that satisfies the rigors of an independent, external audit. Dynamic Language achieved ISO 9001 Certification in September 2012.
We do not. All of our interpreters and translators are independent contractors and do not work in our Seattle office.
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