FAQ for Dynamic Language translation services

Here you will find answers to common questions about our language translation services.

About translating

• Which languages do you work with?

• Are your translations done by machines or people?

• How can I trust your translations are accurate and culturally relevant?

• How do you choose your translators?

• How long does it take to translate documents? Or a website?

• How important is a professional translator? Isn't it enough to have someone who is fluent in both languages?

• Does it make a difference if the translator is translating into a language that is not their native language?

• Do you translate adoption documents?

Getting started with translation projects

• What do I need to provide to get started?

• Do I need to submit the original documents?

• What if I only have a single document that needs translating?

• Do you translate the graphics in documents, websites and products?

• Can you translate multimedia such as Flash animations?

• What kind of quality control tests do you perform on localized projects?

• If I change the original website/product, do you have to start over in translating into other languages?

• What if I need copies of my translations in the future?

Which languages do you work with?

We offer expert translation services in more than 150 languages and dialects, from Arabic and French to Spanish and Zulu. Learn more

Are your translations done by machines or people?

Both. But all machine translations, if any, start and end with a real person. We work only with skilled native speaker translators who have a good understanding of cultural nuances specific to a country and language. To maximize efficiency and cost-effectiveness, our translators also use Translation Memory technology to manage terminology glossaries that can be used across multiple projects.  Learn more

How can I trust your translations are accurate and culturally relevant?

For over 20 years, we’ve made it our business to provide only the highest-quality translation by working with experienced, native-speaking translators who have a strong understanding of the culture and language. Additionally, we match each project with a professional translator who has expertise in the related field to ensure all content and terminology is contextually accurate.

Our customers can count on Dynamic Language for reliable and accurate translations of documents, websites and other products.  Learn more about our process

How do you choose your translators?

Dynamic works mainly with independent contractors and other companies who offer services specifically for language service agencies. Many of our translators have certifications from the American Translator Association (ATA). We also find translators with expertise in business, technical, medical and health care, legal, education, advertising and more. We also work with DSHS-certified translators (Dept. of Social & Health Services).

For each translation project, we carefully match a translator who is the right fit to meet the specific needs of your project, from their expertise to their language style.

How long does it take to translate documents? A website?

For every project, we strive for quick turnaround with a streamlined process that keeps our customers and the translators well informed.

Business cards and official documents can typically be done in 1-2 days. Larger projects may take our standard 3-5 days or up to a few weeks or months. We determine turnaround time based on word count and services necessary to complete your project. If you need a translation sooner than our estimated time, we can always accommodate you. Rush charges may apply.

For websites and products, it depends on the size and complexity of the project. Our Project Managers carefully plan a schedule and track progress to ensure results that are on time and on budget. Learn more about our process

How important is a professional translator? Isn't it enough to have someone who is fluent in both languages?

A truly accurate translation requires more than translating words from one language to another. Professional translators are trained to convey the exact meaning and context implied in the original text, while using correct grammar and natural phrasing in their translation. Professional translators have the special skills and experience to create these clear and culturally accurate translations.

Additionally, professional translators specialize in various fields (e.g., legal, finance, business, medicine, etc.) and have expert knowledge of the related terminology. These experts also have access to many language industry resources such as glossaries, specialized dictionaries, industry termbases and translation tools (such as Translation Memory and glossary programs), all of which enhance the speed, accuracy and consistency of their work.

Does it make a difference if the translator is translating into a language that is not their native language?

Ideally, a translator should always translate into their native language, and possess a high degree of fluency in the source language of the original text. In order to convey the meaning accurately, they should have an intuitive understanding of the nuances of expression, grammar and phrasing in the target language, in order to avoid unclear or misleading translations. Typically, this means the translator should be a native speaker of the language, or have long-term experience with the language and culture.

Do you translate adoption documents?

Yes! We help many families and individuals in translating complex paperwork for foreign adoptions including certifications, petitions, consent forms and more. 

What do I need to provide to get started?

To start a translation project, simply contact us to discuss your needs and timeline. We’ll assign a Project Manager who will walk you through every step, the first of which is having you give us a complete set of source files and a list of any special requirements. Learn more

Do I need to submit the original documents?

No. We do not need an original copy of your document; a copy of it via fax, photocopy, or e-mail (PDF) is sufficient. In some cases, we might need you to bring in the original document so we can review it, but we won't need to keep it overnight.

What if I only have a single document that needs translating?

No problem! We’re happy to help with projects of any size. We can translate letters, business cards, official documents and anything you need.  Learn more about how we can help you

Do you translate the graphics in documents, websites and products?

Absolutely. We offer a full suite of graphic design services to provide accurate text translations within graphics, and we can also redesign graphics, layouts and typography to ensure the look and feel of localized projects is culturally relevant and appropriate. Learn more

Can you translate multimedia such as Flash animations?

Yes, our graphic design team includes experienced multimedia designers and developers who partner with translators to localize all types of digital projects. Learn more

What kind of quality control tests do you perform on localized projects?

To ensure the best quality finished product, we rely on a series of quality control reviews for both content and layout to ensure accurate translation and a professional look designed to perfectly match your original document or enhanced to increase cultural relevance. For website localization, we test and verify all layouts and links to ensure accurate performance across multiple browsers and platforms. Learn more

If I change the original website/product, do you have to start over in translating into other languages?

No. Our Translation Memory system is designed to leverage previous translations to provide for quick and cost-effective updates. We translate only the text or graphics that have changed, which saves you time and money. Learn more

What if I need copies of my translations in the future?

For every translation project, we assign a 6-digit order number and archive the project for future reference. If you need copies, simply contact your Dynamic Project Manager with your order number, and they can provide details on pricing and delivery.

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