 |
      |
Frequently Asked Questions about Dynamic Language
In this section you will find answers to common questions about Dynamic Language processes, as well as specific answers about our language translation services, interpreting services, business card translation, and key issues related to translations with Chinese and other Asian languages.
What makes you better than other localization agencies?
Which business segments do you support?
I need an estimate - how can I send you the files?
How do you determine the cost for a translation?
What are your payment options?
In what format do you deliver translations?
Can you provide RUSH services?
Can you explain your Notary service?
Can I do the translation and have your company notarize it?
Is Dynamic Language a certified diverse business?
What makes you better than other localization agencies?
At Dynamic Language, what sets us apart is our unparalleled commitment to customer service through careful and attentive project management, an easy, streamlined workflow, and high quality translated results that meet every deadline and exceed expectations.
Unlike many of our competitors, we handle key functions in-house, such as project management, customer service, graphic design, and quality control. This strategy helps us deliver exceptional quality that’s fast and cost-effective for our customers.
Learn about the Dynamic Difference
Which business segments do you support?
For over 20 years, we have worked with a wide range of customers across many industries such as aerospace, consumer products, legal, healthcare and adoption. We provide language services for everyone from individuals and small businesses to Fortune 100 corporations such as Boeing, Nordstrom, and Microsoft. Learn more
I need an estimate - how can I send you the files?
You can send project files to us via Fax, e-mail, post mail, or stop by our office in Seattle, WA. One of our translation Project Managers will be happy to assist you.
1) How do you determine the cost for a translation?
Initially, our quotes are based on the word count of a project. However, each project is unique, with specific needs and levels of complexity, and often a project involves more than just translating (e.g., independent reviews and graphic design), so different service charges may apply. Learn more
What are your payment options?
We accept Visa, MasterCard, American Express, cash and checks for individual and corporate clients; we also accept purchase orders for corporate clients.
Individuals are required to pay a deposit prior to beginning the work. Additionally, if it's your first time using our services, we need to first approve payment: you can either send us a check or provide credit card information. Your check or credit card will not be processed until all translation services are completed.
In what format do you deliver translations?
For most translation projects, we provide designed digital files in their native format (e.g., Microsoft® Word, Adobe® InDesign, etc.) as well as a final PDF files. (Note that some fonts cannot be distributed.) For our notary clients we provide hard copy translated documents.
Can you provide RUSH services?
If you need your translation sooner than we estimated, we provide Rush rates for turnaround as quick as Same Day for most documents and languages, dependent on word count. We take into account the total word count, services selected and the language requested and reduce the time frame as mush as possible without sacrificing quality. For specific pricing, please contact your Dynamic Project Manager.
Can you explain your Notary service?
At Dynamic, some of our in-house staff are certified as Notaries Public. As many official documents require notarization (birth certificate, marriage certificate, legal documents, government documents, etc.), we are able to provide notarized translated documents for use in court or other legal arenas.
Can I do the translation and have your company notarize it?
Yes, we can notarize client-produced translations —however, the translated item must first go through our Independent Review service to verify the translation is accurate and meets our standards.
Is Dynamic Language a certified diverse business?
Dynamic Language is proud to be certified as both a women-owned business and a minority-owned business. Learn more